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Privacy Policy
Last updated: 3 November 2026
Populis HK Limited, trading as Populis Digital ("Populis Digital", "we" or "us"), respects your privacy. This policy explains how we collect, use, store and share personal data when you visit populisdigital.com, contact us or use our services. We handle personal data in line with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (the "PDPO").
1. Personal data we collect
Data you give us. Your name, company name, email address, phone or WhatsApp number, website address, and anything you write in our forms, emails, WhatsApp or WeChat messages, or tell us during calls and meetings.
Data for client work. Account access, campaign data and analytics data you share with us so we can deliver our services, and billing details such as your company name and address. We do not store full payment card numbers.
Data collected automatically. Your IP address, browser and device type, the pages you view, how long you stay, the site that referred you and the links you click. We collect this with cookies and similar tools.
2. How we use your personal data
To reply to your enquiry and send the free audit or report you ask for.
To provide, manage and bill our services.
To measure and improve our website and advertising, for example which pages and ads bring enquiries.
To send you marketing about our services, but only if you agree.
To meet our legal, tax and accounting duties, and to protect our legal rights.
3. Direct marketing
We will only use your name and contact details to send you marketing about our digital marketing, web design and related services if you give us your consent. You can withdraw your consent at any time, free of charge, by clicking "unsubscribe" in any of our emails or by contacting us at info@populisdigital.com.
We do not sell your personal data, and we do not give it to other companies for their own marketing.
4. Cookies and tracking tools
Our website uses cookies and similar tools. Necessary cookies make the site work. Analytics cookies, such as Google Analytics, show us how visitors use the site. Advertising cookies, such as Google Ads and the Meta Pixel, measure our ads and help show relevant ads. Functional cookies remember choices such as your language.
You can block or delete cookies in your browser settings. Some parts of the site may not work properly if you do.
5. Who we share your data with
Service providers that help us run our business, such as website hosting, email, cloud storage, form and CRM tools, analytics and advertising platforms such as Google and Meta, and messaging apps such as WhatsApp.
Our professional advisers, such as accountants and lawyers.
Government, regulators or courts, when the law requires it.
A buyer or successor, if our business is sold or merged.
We only allow these parties to use your data for the purpose we give them.
6. Transfers outside Hong Kong
Some of our service providers store data outside Hong Kong, for example in the United States or Singapore. We choose reputable providers and take reasonable steps to protect your data when it is transferred.
7. How long we keep your data
We keep enquiry details for up to 2 years after our last contact, unless you become a client. We keep client records for as long as we provide services to you, and accounting and tax records for up to 7 years. After that, we delete or anonymise the data.
8. How we protect your data
We use reasonable technical and organisational measures to protect your data, including encrypted connections (SSL), access controls and limiting access to staff who need it. No method of sending data over the internet is completely secure, so we cannot guarantee absolute security.
9. Your rights
Under the PDPO, you can ask whether we hold personal data about you, ask for a copy, and ask us to correct it. You can also ask us to stop using your data for direct marketing, and to delete data we no longer need.
To make a request, contact us using the details below. We will reply within 40 days. We may charge a reasonable fee for a copy of your data, as the PDPO allows.
10. Links to other websites
Our website may link to other websites. We are not responsible for their content or privacy practices, so please read their own privacy policies.
11. Children
Our website and services are for businesses and adults. We do not knowingly collect personal data from anyone under 18.
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
13. Contact us
Data Protection Officer, Populis HK Limited (trading as Populis Digital)
Room 810, 8/F, Delta House, 3 On Yiu Street, Sha Tin, New Territories, Hong Kong
Email: info@populisdigital.com
Phone and WhatsApp: +852 9459 9718
